Class Action vs Google · upheld by the Court of Milan

Association for the protection of digital rights

We defend your digital rights against Big Tech abuse

We are watching the algorithm.

Manifesto[01]

Why we exist

We live in an era in which power is passing from States to algorithms. AI, born to expand human potential, risks reducing it to a mere extension of machines.

Big digital platforms concentrateknowledge, data and opinionswhileindividualism, memory and critical thinkingare wearing thin.

Upheld · Court of Milan[02]

Google Class Action

Press release · Milan, 5 October 2026

Right to be forgotten: the Court of Milan orders Google to change the procedures for handling users’ requests

The Court of Milan has upheld the collective injunction action brought by some members of the Algopolio association against Google LLC, Google Ireland Limited and Google Italy S.r.l.

The decision marks an important step towards the full effectiveness of a right provided for by the GDPR, with implications of national and European significance.

Represented by
Prof. Barbara Randazzo and Ruggero Rudoni ORALEX law firm
Francesco Dagnino and Silvia Cossu LEXIA law firm

“A right truly exists only if a person is put in a position to exercise it.”

Prof. Vincenzo MorabitoPresident of Algopolio and first applicantTranslated from Italian.

Official website: classactiongoogle.com

What the Court ordered

  1. Order

    Attach documents

    Google must change the procedures and forms available to users, allowing them to attach documentation supporting their delisting request.

  2. Order

    Give reasons for refusals

    Google must give reasons for any refusal, based on an assessment of the documents submitted, so that the person can understand them immediately and effectively.

Deadline for Google

By this date Google must change its procedures and forms, with a substantial financial penalty for each day of delay in complying with the order.

Legal basis
Arts. 17 & 21 GDPR
Jurisdiction
Italian, affirmed also over Google LLC
Action launched
November 2025

The violations contested by the action

  1. No way to attach evidence

    Google’s procedure does not allow people to submit documents proving that content is false, outdated or unlawful, in effect emptying the right to be forgotten.

    Ordered by the CourtGoogle must allow documentation supporting the request to be attached.

  2. No individual response

    Standardised, impersonal and identical replies, with no reference to the specific case and no balancing of competing rights.

    Arts. 17 & 21 GDPR

    Ordered by the CourtGoogle must give reasons for any refusal.

According to the application, these were not isolated errors but systematic violations, capable of affecting an indefinite number of citizens.

A new Algopolio areaDedicated section

Digital addiction

Algopolio’s new area of work: a section on how apps and social media are designed to keep us hooked, the warning signs to recognise in young people, and where to get help.

A teenager in bed in the dark, face lit by a phone screen.

On this page, right now

You’ve already scrolled0.0metres

Measured only in your browser while you read: nothing is stored or sent. 1 CSS px ≈ 0.26 mm.

The problem isn’t how long we spend online.It’s how we’re designed to stay.

What we do[03]

What we do and how we do it

Algopolio defends citizens from abuses by big digital platforms, also by supporting collective legal actions, transforming individual challenges into common victories.

We fight abuses and unfair practices of digital platforms.

The statue of Justice among screens showing giant eyes

Algopolio is committed to — 01/05

Supporting collective legal action

Supporting collective legal actions against abuses by search engines and social networks.

A crowd with raised arms before a monumental figure in red and blue light

Algopolio is committed to — 02/05

A network of digital lawyers

Building a network of lawyers and digital-law experts specialised in data protection, reputation and delisting.

Students in a classroom surrounded by walls of glowing data

Algopolio is committed to — 03/05

An ethical code for algorithms

Working with universities and research centres to define an ethical code for algorithms.

Dark towers streaked with red light, with small human figures at their feet

Algopolio is committed to — 04/05

Encouraging and supporting institutions

Encouraging and supporting public institutions to adopt effective, truly enforceable rules, not mere declarations of principle.

People seated in a hall listen to a speaker, among glowing red and blue data screens

Algopolio is committed to — 05/05

Seminars, meetings and workshops

Organising seminars, meetings and workshops to raise awareness among the public and users of these often overlooked issues.

Digital justice must become fast, accessible and proportionate. Reputation is not a sentence: it is a common good.

— From the Algopolio Manifesto

Digital rights[04]

The table of digital rights

The digital world changes fast, but your rights remain.

A table that collects and explains in simple terms the main rights protecting your identity, your data and your online reputation. Knowing how they work is the first step to actually using them.

24 rights, 6 areas.

  • GDPR8
  • DSA6
  • Reputation4
  • AI Act3
  • Copyright2
  • Economic1
  1. 01ObRight to be forgottenArt. 17 GDPRRight to be forgottenThe right to be forgotten is the right to obtain the erasure of your personal data without undue delay when one of the conditions set out in Art. 17.1 GDPR applies.
  2. 02DiDelistingC-131/12Right to delistingIt is the right to ask search engines to remove results associated with your name when the information is outdated, inaccurate or harmful.
  3. 03AcAccessArt. 15 GDPRRight of accessIt is the right that guarantees every individual the ability to know what personal data a company holds, how it is used, for what purposes and for how long.
  4. 04RtRectificationArt. 16 GDPRRight to rectificationIt is the right to correct or update personal data that is wrong, incomplete or no longer adequate.
  5. 05LtRestrictionArt. 18 GDPRRight to restriction of processingIt is the right to temporarily “freeze” the use of your personal data in specific situations, for example when you contest its accuracy or the lawfulness of its processing.
  6. 06OpObjectionArt. 21 GDPRRight to objectIt is the right to object to the processing of your personal data, particularly when it is based on legitimate interests or used for profiling or marketing purposes.
  7. 07PtPortabilityArt. 20 GDPRRight to data portabilityIt is the right to receive your personal data in a structured format and easily transfer it to another service or provider.
  8. 08DaAutomated decisionsArt. 22 GDPRRight not to be subject to automated decisionsIt is the right that protects people against fully automated decisions, including algorithmic ones, that produce significant effects on their rights and freedoms.
  9. 09TmModeration transparencyArt. 14-15 DSARight to moderation transparencyIt is the right that requires platforms to explain how they moderate content, which rules they apply and on what grounds decisions to remove or restrict content are made.
  10. 10CrContest removalsArt. 20 DSARight to contest removalsIt is the right that allows users to obtain an explanation for content removals or account suspensions and to use internal appeal systems.
  11. 11RxOut-of-court settlementArt. 21 DSARight to out-of-court settlementIt is the right to turn to independent bodies to resolve disputes with platforms without having to start court proceedings.
  12. 12TpAd transparencyArt. 26 DSARight to advertising transparencyIt is the right that obliges platforms to show clearly why an ad is being shown and who paid for it.
  13. 13OoProfiling opt-outArt. 38 DSARight to opt out of profilingIt is the right to refuse the use of your data to build personalised profiles for recommendations or targeted advertising.
  14. 14ScFlag illegal contentArt. 16 DSARight to flag illegal contentIt is the right to formally report illegal content to platforms, which must assess it and act promptly.
  15. 15DfOnline defamationArt. 595 c.p.Protection against online defamationIt is the right that protects a person from false or reputation-damaging content published online, allowing action against those who spread accusations or harmful information.
  16. 16RpRevenge pornArt. 612-ter c.p.Protection against revenge pornIt is the right that protects against any unauthorised dissemination of sexually explicit images or videos, even if they were originally obtained with consent.
  17. 17IdDigital identityArt. 494 c.p.Right to digital identityIt is the right that prevents third parties from using someone else’s name, images or identity online, countering fake profiles, identity theft and false accounts.
  18. 18ImImage delistingArt. 17 GDPRRight to image delistingIt is the right to have visual content that violates your privacy, reputation or personal rights removed from Google Images.
  19. 19TiAI transparencyArt. 50 AI ActRight to AI transparencyIt is the right that ensures users are informed when content, services or decisions are generated or influenced by artificial intelligence systems.
  20. 20IuHuman oversightArt. 14 AI ActRight to human oversightIt is the right that ensures automated decisions with a significant impact are supervised by people and can be reviewed manually.
  21. 21CiChallenge AI decisionsArt. 86 AI ActRight to challenge AI decisionsIt is the right to challenge decisions made by high-risk AI systems and obtain an independent or corrective review.
  22. 22RcProtected contentL. 633/1941Right to remove protected contentIt is the right to request the immediate removal of content uploaded online that uses protected works without the rights holder’s authorisation.
  23. 23FuQuotation & fair useArt. 70 L.633/41Right of quotation & fair useIt is the right that allows limited use of parts of works for purposes of criticism, discussion, teaching or research, within specific limits.
  24. 24RdCompensationArt. 82 GDPRRight to compensationIt is the right to financial compensation for anyone who suffers material or non-material damage as a result of the unlawful processing of their personal data.

How to read it

Hover over an element to read its definition. Click to open it.

Observatory[05]

The latest analysis

Analysis and commentary on digital power, platforms, privacy and artificial intelligence.

117 articles in the archive

Articles are published in Italian.

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    Il 22 luglio 2026 l'Asl Toscana centro, il Comune di Firenze e la cooperativa sociale ReteSviluppo hanno firmato l'accordo per «Discover – Fuori dal guscio», presentato dall'ANSA come il primo centro…

    3 min read

    • Social & minors
    • AI

    Falsi con l’AI nelle chat dei ragazzi: quando la paura diventa un contenuto virale

    Nei giorni successivi ai disordini di Milano del 17 e 18 ottobre 2026, nelle chat di studenti di diverse città del Nord Italia hanno cominciato a circolare messaggi allarmanti: cortei violenti…

    3 min read

    • Social & minors
    • EU rules

    Social vietati agli under 15: Macron rilancia, l’Europa sceglie la sua soglia

    Il 14 settembre 2026 Emmanuel Macron ha annunciato una nuova versione della legge francese che vieta i social network ai minori di 15 anni, presentata alla Commissione europea.

    3 min read

    • Social & minors
    • Big Tech

    Meta e i 29 Stati Usa: il design della dipendenza arriva davanti al giudice

    Il 18 agosto 2026 si è aperto davanti alla corte federale di Oakland, in California, il processo intentato contro Meta dai procuratori generali di 29 Stati americani.

    3 min read

    • Big Tech
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    Google paga 50 milioni ai dipendenti neri: la forza delle azioni collettive

    Google pagherà 50 milioni di dollari per chiudere una class action promossa negli Stati Uniti da dipendenti neri. La causa, avviata nel 2022 dall’ex dipendente April Curley davanti al tribunale…

    3 min read

    • Big Tech
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    Il blackout di Google Cloud a Londra e la finanza che dipende da pochi

    Martedì 20 ottobre 2026, poco dopo le 7 ora di Londra, una delle tre zone della regione cloud londinese di Google, europe-west2-b, ha smesso di funzionare.

    3 min read

    • Big Tech
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    Chi paga le notizie: editori, piattaforme e intelligenza artificiale

    Tra maggio e ottobre 2026 tre vicende hanno riportato al centro una questione che le piattaforme consideravano chiusa: chi deve pagare l’informazione professionale quando viene distribuita…

    3 min read

    • Antitrust
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    Google Android, la multa Ue da 4,1 miliardi è definitiva: otto anni per una sentenza

    Il 2 luglio 2026 la Corte di giustizia dell’Unione europea ha respinto integralmente l’impugnazione di Google e della controllante Alphabet nella causa C-738/22 P. Diventa così definitiva la sanzione…

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  1. 117The full archiveAll articles
Press review[06]

In the press

12outlets

The official press release on the Court of Milan’s decision, and the Class Action against Google in the Italian press, newest first. Articles in Italian.

About us[07]

Lawyers, technologists, philosophers, artists and citizens

An independent, non-partisan, non-profit association, born as a civic response to a new form of concentrated power: no longer economic or political, but cognitive and algorithmic.

The power of the algorithm cannot be worth more than human dignity.

We fight for a web where people are not numbers to be profiled but individuals to be protected; where automated decisions are transparent; where reputation, data and freedom are not at the mercy of a few global players.